Legal
Subscription Policy
Operated by a company registered in England & Wales · Last updated: May 2026
1. Overview
This Subscription Policy explains how subscriptions work on mycosmicprofile.com, including pricing, billing cycles, trial conditions, renewal, and cancellation. By purchasing a subscription you confirm that you have read and agree to this Policy and our Terms of Service.
2. Plans & Pricing
| Period | Description | Price |
|---|---|---|
| Monthly subscription | Full access to My Cosmic Profile — billed monthly | $19.99 / month |
All prices are in USD. Billing occurs on the first day of each new billing period. The exact amount charged will always be shown before you confirm a purchase.
3. Automatic Renewal
Subscriptions renew automatically every calendar month on the first day of the new billing period. You will be charged using the payment method you provided at checkout. If payment fails, we may retry the charge and/or suspend access until payment is resolved. To avoid being charged for the next period, you must cancel before the next renewal time shown in your account.
4. How to Cancel
You can cancel your subscription at any time using either method below: OPTION 1 — Cancel online (self-service, instant): 1. Go to mycosmicprofile.com/login 2. Enter your registered email address 3. Open your My Cosmic Profile → Subscription section 4. Click "Cancel Subscription" and confirm OPTION 2 — Cancel via email support: 1. Email: [email protected] 2. Subject: Cancel Subscription 3. Include your registered email address We confirm cancellation within 1 business day. After cancellation, you retain access to all paid features until the end of the current billing period. No partial refunds are issued for unused time unless required by law.
5. What Is Not Cancellation
The following actions do NOT cancel your subscription: ✗ Deleting your account or profile ✗ Closing or uninstalling the website/app ✗ Clearing browser data or cookies ✗ Stopping use of the Service ✗ Not logging in You must follow the steps in Section 4 above to cancel.
6. Refunds
All purchases are generally non-refundable except as required by applicable law or described in our Money-Back Policy. If you believe you are entitled to a refund, contact us at [email protected] before initiating a payment dispute.
7. Changes to Pricing
We may change subscription prices at any time. If your price changes, we will notify you at least 30 days in advance to the email address associated with your account. Continued use of the Service after the price change takes effect constitutes your acceptance of the new price.
8. Contact
For questions about subscriptions, billing, or cancellation: Email: [email protected] Phone: +44 7355 790410 Response time: within 1 business day Operated by a company registered in England & Wales. Full legal details available upon request at [email protected]